If you are looking to rent a charter bus, it can be quite an intimidating task, particularly if this is your first such experience. This is because there are scores of charter bus companies out there, each professing to outdo the other. All their websites look appealing and glamorous, promising the world to their customers. It’s quite tempting to click or tap your way to a booking online from your laptop or smartphone, but it is very important for you to ask the right questions before you commit to a reservation. Here are three of the most important questions to ask a charter bus service.
What is your fleet strength and quality?
When you are choosing or shortlisting a chartered bus service either online or in person, the first requirement is to ensure that they have the kind of bus you are looking for. It is always advisable to visit their website and note the strength of their fleet, and then to follow it up with a visit in person to their location to have a look at the real thing. Ensure from their front-desk whether the bus type for your needs is available on the day and at the time for which you are making the reservation. Apart from the size, you must also ask for and verify the cleanliness of the bus you are being allotted. This is because some buses lack that basic requirement and you wouldn’t want to discover that on the day of your travel, would you? Needless to say, it could be an embarrassing moment for you as well if you are hosting the travelers for an event.
Do you have licenses and regulatory confirmations in place?
One of the worst-case scenarios on a charter bus trip is to be hauled up by law enforcement agencies for lack of legal compliance by the charter bus company. Regulatory compliance is also necessary as a safety measure for you and your group during and after the journey. You must be aware of the procedures that the charter bus service follows in case of disputes. The company must be willing to draw up an agreement or a written statement that has all details of your reservation. You must insist on this as it will be an indispensable tool if you want to raise a complaint later.
What will be the cost of my trip?
The cost of reserving a charter bus is one of the most important considerations, albeit not the only one. The service must be a perfect fit for your budget, and the best way to confirm this is by asking upfront and settling the nitty gritty in money matters. Based on the response of the charter bus company, match their offer with other options that you have in terms of services, bus type and quality, amenities, and duration. Ensure that a backup plan is included in the cost. After all, buses are known to break down, so ask for and ensure that the company has a policy to provide a backup if needed.
It doesn’t hurt to play safe, particularly in the delicate matter of renting a charter bus service. Most charter bus companies are willing to listen and accommodate to make their deal more inviting for you. It is up to you to use your acumen and identify the best charter bus service for your needs. Ask the right questions, and you are on your way!